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Customer Service
Hassle-Free Returns

You may return your product for any reason within 30 days of purchase.

If you need to return a product, simply fill out our online RMA form to obtain an RMA # and complete instructions. In order to receive proper credit for your return, the RMA # MUST be clearly written on the outside of the return packaging.

A refund will be issued to your card upon receipt of the return.

  • Prior to returning any product, you MUST receive an RMA # and display it on the outside of the return carton.
  • To obtain an RMA #, fill out our online RMA form or contact our customer service department.
  • All returns must be received within 30 days of purchase.
  • Return shipping will be paid by TonerHaus at our discretion.
  • A 20% restocking fee will be charged.
  • Returned products must be unopened and in their original packaging.
  • A refund will be issued to your card upon receipt of the return.
  • If a replacement is requested, the replacement will be sent immediately and your card charged.
  • Discontinued items are not returnable.