You may return your product for any reason within 30 days of purchase.
If you need to return a product, simply fill out our online RMA form to obtain an RMA # and complete instructions. In order to receive proper credit for your return, the RMA # MUST be clearly written on the outside of the return packaging.
A refund will be issued to your card upon receipt of the return.
- Prior to returning any product, you MUST receive an RMA # and display it on the outside of the return carton.
- To obtain an RMA #, fill out our online RMA form or contact our customer service department.
- All returns must be received within 30 days of purchase.
- Return shipping will be paid by TonerHaus at our discretion.
- A 20% restocking fee will be charged.
- Returned products must be unopened and in their original packaging.
- A refund will be issued to your card upon receipt of the return.
- If a replacement is requested, the replacement will be sent immediately and your card charged.
- Discontinued items are not returnable.