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Customer Service
TonerHaus Policies

Special Offers

Check out our Special Offers page for the latest rebates and offers!


  • FREE Shipping on orders over $35
  • $5.99 Ultra-Fast Flat-Rate Ground Shipping (typically 1-2 days) for orders under $35
  • Guaranteed Next Day and 2nd Day Service also available.
  • See our full TonerHaus Shipping Policy for complete details

Taxes and Fees

  • Sales Tax (7.75%) is charged only to customers in California.
  • No sales tax is charged to customers outside of California.
  • Orders less than $25 will be charged a small-order fee of $4.50

Payment and Backorders

  • We accept the following regular payment methods: Mastercard, VISA, American Express, Discover, and PayPal
  • In some cases, Purchase Orders may be accepted at our discretion. Contact Us if you wish to use a purchase order.
  • We do not place backorders. If an item is not in stock, we will notify you immediately.


  • You may return your product for any reason within 30 days of purchase.
  • See our Hassle-Free Returns policy for complete details.

TonerHaus respects your privacy and never sells your information to 3rd parties. View our Privacy Policy to see how we use the information you provide to us in confidence.

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